MITTAN mass-produces products with one goal in mind: to keep wearing the clothes for a long time.By developing standard products, carrying out repairs and re-dyeing, and providing background information such as QR codes on product tags, we realise that our products are loved for a long time, but we also know that there are a considerable number of products that can no longer be worn for one reason or another.We have come to the conclusion that we need to propose a new system for such products.

Therefore, we will buy back our products that have been purchased. The purchase price will be 20% of the Japanese retail price (excluding tax), regardless of the shop where and when the product was purchased or the condition of the product.

The collected clothes will be repaired, dyed and cleaned as necessary, and will be responsibly delivered to those who seek such clothes.We will provide information about the sale of these products through our physical shops, Instagram and Facebook.

Product purchase process

1.Customer: Please apply using the form below.
2. Our company: we will contact you by e-mail after an assessment based on the content.This amount is a rough estimate.
3. Customer: If there are no problems with the contents, please send the product to us prepaid.
4. Our company: After the product has arrived and we have checked it, we will contact you with the final assessment amount.
5. Customer: Please reply to us to confirm that there are no problems with the results of the assessment.The sale is concluded upon our agreement.
6. Our company: we will make the payment within 5 working days after confirmation of agreement on the assessment.
7. Customer: the transaction is completed upon confirmation of payment from us.

*Please bear the shipping costs for delivery.
*In accordance with the Secondhand Articles Dealer Act, we will verify your identity.
*Cancellation or changes to the contents of the transaction after it has been concluded are not possible.

Products to be purchased

Products of our brand MITTAN

*It does not matter where or when you purchased the product.
*It does not matter if the item has been repaired or dyed by you, us or another company.
*It is fine even if the condition is difficult, such as tears, shrinkage, fading or stains.

Products that cannot be purchased

Products of other brands
– Products of unknown origin

*Please note that products other than official MITTAN branded products that have retained their original form will be sent back.Please bear the shipping costs in this case.

If you have any further questions, please contact us via CONTACT or Instagram DM.Please note that this service is subject to change without prior notice.Please note that changes will be made by updating this page.